SHIPPING THE ORDER
Provided that the product is available:
– shipment the next day after receiving the advance payment
If it is made to order, the production period is up to 14 working days
TERMS OF PAYMENT:
The advance payment is 30 percent of the total order amount.
– card payment using banking details
online card payment via our website
– payment into our current account
– cash on delivery (Nova Poshta)
– purchase in instalments – Monobank
Delivery is carried out by the Nova Poshta carrier to the address specified by you. Shipping costs at carrier rates.When paying by cash on delivery, the costs are borne by the Buyer according to the rates set by the carrier company. Upon receipt of the product, we require that you perform an inspection and, in case of any damage, record it within a relevant certificate in the presence of the courier. Otherwise, no claims regarding product damage will be accepted after receipt.
TEHNOTABLE provides a 12-month warranty on all products.
In case of detection of a malfunction of the products, warranty repair or full replacement is carried out at the expense of TEHNOTABLE, except for cases when the malfunction occurred due to the user’s negligence. Delivery of the defective device is carried out at the expense of TEHNOTABLE both ways, the method of delivery will depend on the device and the place of residence
In the event that a malfunction of the products is detected after the warranty period has expired, we suggest that you contact our service department. We will repair or replace the parts to be replaced/repaired at cost.
EXCHANGE AND RETURN OF PRODUCTS
If the product is different from that ordered or is of poor quality, you may return it within 14 days from the moment of receipt. To take advantage of this opportunity, please make sure that the product has no signs of use, namely scratches or other defects. Delivery of the product is carried out at the expense of TEHNOTABLE both ways.
Unfortunately, we have to refuse to return or exchange products in the following cases:
– products that were damaged after receipt (except for factory defects)
– products that have signs of use
–customised orders made at the request of the customer
– where claims are made after 14 days expire from the date of sale